Shipping policy
At Daily Kitchen, we aim to make your shopping experience simple, smooth, and reliable. All orders placed through our website are delivered across the UAE through our delivery partner, Zambeel.
Delivery Coverage
We currently deliver within the United Arab Emirates. Delivery availability may depend on your city, area, and the service coverage of our delivery partner.
Order Processing
Once your order is confirmed, our team will prepare and hand it over to Zambeel for delivery. Orders are usually processed during working days, excluding public holidays and weekends.
Delivery Time
Most orders are delivered within a few working days after confirmation. Delivery time may vary depending on your location, courier schedule, order volume, or any unexpected delays.
Shipping Charges
Shipping charges, if applicable, will be shown at checkout before you confirm your order. In some cases, free delivery may be available on selected products, offers, or minimum order values.
Cash on Delivery
Cash on Delivery is available for customers in the UAE. Please keep the exact amount ready at the time of delivery to avoid any delay.
Delivery Attempts
Zambeel may contact you before delivery. Please make sure your phone number, address, and location details are correct. If the customer is unavailable or the contact number is unreachable, delivery may be delayed or re-attempted as per courier policy.
Wrong or Incomplete Address
Daily Kitchen is not responsible for delivery delays caused by incorrect or incomplete address details. Please review your shipping information carefully before placing your order.
Delayed Delivery
While we try our best to deliver orders on time, delays may happen due to weather conditions, high order volume, public holidays, courier issues, or other unexpected situations. We appreciate your patience in such cases.
Damaged or Wrong Product Received
If you receive a damaged, wrong, or incomplete product, please contact our support team as soon as possible after receiving your order. Our team will review the issue and provide a suitable solution.
Contact Us
For any shipping-related questions, order updates, or delivery support, please contact the Daily Kitchen customer support team through the contact details available on our website.